Returns & Exchanges

90 days to return or exchange

If something isn’t quite right, you can return it within 90 days of delivery for a refund to your original payment method, or exchange it for another size or color.

Conditions

Items must be unworn, unwashed and in their original condition with tags attached. For hygiene reasons, swimwear must be returned with the hygiene liner intact.

How to return

1. Email contact@bardwellrye.com with your order number and the item(s) you’d like to return or exchange.
2. We’ll reply with your return authorization and a printable return label plus simple packing instructions.
3. Pack the item(s) securely, attach the label and drop the parcel off with the carrier.
4. Once your return arrives and is checked, we’ll process your refund or exchange within 5 business days.

Return shipping costs

Return shipping is paid by the customer: the cost of the return label we provide is deducted from your refund. If your item arrived damaged, defective, or isn’t what you ordered, the return is free — just include a photo in your email.

Refunds

Refunds are issued to your original payment method. Depending on your bank or card issuer, it may take a few additional business days for the credit to appear. Original shipping was free, so nothing is deducted for it.

Exchanges

Want a different size or color? Mention it in your email and we’ll help arrange the exchange, subject to availability.